Shipping Policy

Welcome to ERRORFIX SOLUTION! We are committed to providing top-notch IT services, including website design and development. As our offerings are service-based and delivered digitally, the following shipping policy clarifies our procedures and practices.

Delivery of Services

  1. Service Delivery: ERRORFIX SOLUTION provides all services digitally. Upon successful agreement and payment, our team will commence work on your project as per the agreed timeline.
  2. Delivery Timeline: The timeline for project completion will be communicated during the consultation phase and outlined in the contract. Updates on progress will be provided at regular intervals.
  3. Final Delivery: Upon completion of the service, deliverables such as website files, design prototypes, or other digital assets will be shared through secure digital methods, such as email, cloud storage links, or via our customer portal.

Shipping Fees

As we do not deal with physical products, there are no shipping fees associated with our services.

Order Confirmation

After placing an order or signing a contract, you will receive a confirmation email with the details of your project, including:

  • Scope of the project
  • Timeline and milestones
  • Contact information for your project manager

Revisions and Adjustments

We understand the importance of achieving perfection in your project. Depending on the service package selected, a certain number of revisions will be included. Additional revisions beyond the agreed scope may incur extra charges.

Cancellation and Refunds

  1. Cancellation Policy: Cancellation requests can be made prior to the start of the project. Once the work has commenced, cancellations may be subject to fees as outlined in the contract.
  2. Refunds: Refunds will only be provided if ERRORFIX SOLUTION fails to deliver the agreed services within the specified timeline without reasonable cause. Refunds will not be issued for services already rendered.

Support and Assistance

After the final delivery of your project, we provide post-delivery support as per the terms of your package. Support may include:

  • Bug fixes
  • Minor adjustments
  • Guidance on using the deliverables

Contact Us

For any questions regarding our shipping policy or your project status, please contact us:

Thank you for choosing ERRORFIX SOLUTION. We look forward to delivering exceptional IT services tailored to your needs.