Refund Policy

Effective Date: 01-11-2025

At ERRORFIX SOLUTION (https://errorfixsolution.online/), we are committed to providing exceptional website design and development services tailored to your needs. We strive to ensure customer satisfaction at every step of the project. However, if you are not completely satisfied with our services, this Refund Policy outlines the conditions under which refunds may be provided.

1. Scope of Refund Policy

This policy applies to all website design and development services provided by ERRORFIX SOLUTION.

2. Eligibility for Refunds

2.1 Initial Consultation Fees

  • Fees for initial consultations or project assessments are non-refundable.

2.2 Custom Website Design & Development

Refunds for custom projects are only applicable under the following conditions:

  • Before Project Commencement:
    • A full refund will be provided if the project is canceled before any work has commenced.
  • After Initial Mockups:
    • If you are dissatisfied with the initial design mockups and no further work has been undertaken, a partial refund (deducting any costs for the initial work) may be issued.
  • Project Delay Due to ERRORFIX SOLUTION:
    • If we fail to deliver the project within the agreed timeline due to our fault, you may request a refund proportionate to the undelivered portion of the work.

2.3 Post-Completion

  • No refunds will be issued once the final project has been delivered and approved by the client.

3. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

  • Change in client’s requirements or scope of the project after commencement.
  • Delays caused by the client, including lack of communication or failure to provide required content or feedback.
  • Dissatisfaction with work approved during previous stages.
  • Third-party service costs, such as hosting, domain registrations, or third-party integrations.

4. Refund Request Process

To request a refund, please follow these steps:

  1. Submit a Refund Request:
    Email us at support@errorfixsolution.online with the subject line “Refund Request” and provide the following details:
    • Project Name
    • Invoice Number
    • Reason for Refund Request
    • Supporting Documentation (if applicable)
  2. Review Period:
    • We will review your request within 7-10 business days.
  3. Resolution:
    • If your refund request is approved, the refund will be processed within 14 business days using the original payment method.

5. Amendments to the Policy

ERRORFIX SOLUTION reserves the right to amend this Refund Policy at any time without prior notice. The updated policy will be available on our website.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

  • Email: support@errorfixsolution.online
  • Phone: +91 74882 70170
  • Address: H-135 VASANT VIHAR HARMU HOUSING COLONY RANCHI JHARKHAND 834002

We value your trust and are dedicated to delivering the highest quality of service.